A. Please note that, the weight of the goods shall be a little added as we shall use thick box and foams to pack the goods to avoid any damage in the transportation.
B.You may inquire the conditions of delivery and transportation within 24 to 72 hours after you get the tracing number via the following websites:
DHL: http://www.dhl.com (Send from HongKong)
UPS: http://www.ups.com (Send from HongKong)
EMS: http://www.ems.com.cn/english-main.jsp (Send from China)
TNT: http://www.tnt.com (Send from China)
HongKong Airmail post : http://www.hongkongpost.com/eng/index.htm (Send from HongKong)
The arrival time of goods is subject to the distance and the flight; generally the goods can be arrived within 4 to 7 working days for DHL and UPS, and 4 to 12 working days for EMS.and 8 to 15 working days for airmail.
C.You are advised to insure your goods to ensure the compensation from the transportation company in case of goods’loss.
D.After you receive the parcel, you are advised to open the package and check whether the goods are in good condition, and then sign for receipt! If you find the quantity is wrong, please ask the transportation company to issue a written proof and send it to us, we shall solve the problem for you and be responsible for compensation. However, we can do nothing if you can’t provide us the written proof.
¿Sobre el transporte?
A.Ponemos las espumas espesas en el envasado de productos a fin de evitar la pérdida durante el transporte. Por lo tanto significa que el peso de la mercancía se aumenta un poco más.
B.Al llegar el número de seguimiento en las siguientes 24-48 horas, puedes verificar la información de mercancía en su sitio web de DHL, UPS y EMS. and HongKong airmail.
DHL: http://www.DHL.comEMS: http://www.ems.com.cn/english-main.jsp
TNT: http://www.TNT.com
UPS: http://www.UPS.com
HongKong airmail post: http://www.hongkongpost.com/eng/index.htm

